Customer Testimonials

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DealerRater Oct 7, 2024

Easy to schedule oil change and tire rotate! They use quality products and provide quality service! Don’t fall for the competitions cheap oil change price… read the fine print. Go for quality! Pays off in a long run!

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DealerRater Sep 26, 2024

As always, The team of mechanics/techs and service manager, Shelby Soloman handle our vehicles with the highest level of accuracy and efficiency. Thank you!

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DealerRater Sep 22, 2024

They have always been awesome and do a very good job on repairing our vehicles

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DealerRater Sep 21, 2024

Very nice. Treated us with kindness and respect. Waited for us to get there after 5

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DealerRater Sep 20, 2024

Transwest is a super great team of people! Shelby has taken care of my husband and my two Dodge pickups for 8 years. 2500 diesel and 1500 Hemi. My ‘09 half ton had 58,000 miles when I bought it. BECAUSE of Shelby I now have 648,000. They pay attention to detail and preventative maintenance!!! Thank you Limon TransWest and Shelby Soloman. Your team of mechanics are amazing!

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DealerRater Sep 12, 2024

As always they are very helpful, knowledgeable, and committed to good customer service. Thank you.

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DealerRater Sep 12, 2024

Excellent customer care from Shelby and his staff in service. All of them care…Thank you!

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DealerRater Sep 5, 2024

I missed Tanner when I dropped the truck off and when I picked it up,,,, but the service was great

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DealerRater Sep 4, 2024

Dealership went far and above to help facilitate the warranty work needed. I'm very happy.

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DealerRater Aug 29, 2024

Was professional and straight forward with the recall. Was friendly and it was a pleasant experience.

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DealerRater Aug 26, 2024

My appointment was easy to make. . A convenient time was picked. My jeep was ready in a timely matter. They always give your car a wash when finished

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DealerRater Aug 19, 2024

Jessie was very pleasant and easy to work with. The computers were down but they all got busy and made the process very easy.

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DealerRater Aug 19, 2024

they always do a great service nomater what it is you go in for. you always get the best

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DealerRater Aug 17, 2024

always go to Transwest for any work that is needed done on my vehicle, always good service

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DealerRater Aug 13, 2024

They always get us in and do the job right. They tell us when they see something that needs done and approximately how much it could cost.

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Google Aug 8, 2024

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DealerRater Aug 5, 2024

We test drove several vehicles over a two week span and Jessica was always very kind and cordial. We had a great experience. The rest of the staff treated us great.

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Google Aug 5, 2024

Reached out about an inquiry on a new vehicle Shealyn Strode was able to make the process very smooth and homely for me 10/10 recommend for your new or pre owned vehicle needs. Thankful I was able to find what I wanted for an upgrade but also to have such a pleasant transaction with the process! Thank you again!

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Google Aug 4, 2024

Did the recall in a few hours time. Great service, would go there again.

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Google Aug 3, 2024

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Google Jul 27, 2024

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DealerRater Jul 23, 2024

The service department is amazing. They always do a great job and are very timely. I highly recommend them to anyone needing service.

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DealerRater Jul 22, 2024

The staff at this dealership are timely, friendly, helpful and care about the needs of their customers.

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Google Jul 20, 2024

Great service provided by the service advisor Tanner.

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Google Jun 22, 2024

Can't say enough about the service department here. Fair rates and quality work. Two thumbs up!

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Google Jun 21, 2024

Young gentleman who handled checking processes, handling as a professionally, timely, and full knowledgeable. He is an Awesome and l really satisfied his help. By they l am waiting for his response in regard part's ordered. Hope here from him soon. Thank you, Tai Cho

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Google Jun 18, 2024

Shelby and the service team are the best! They were super friendly and got me into the shop immediately. I was traveling from Colorado Springs to Topeka and my belly pan came loose. They reattached it in less than 10 minutes and I was back on the road. Thanks!

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Google Jun 9, 2024

Great yo see Shelby and Tanner back! I really appreciated Shelby going through a maintenance schedule for my vehicle.

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Google Jun 9, 2024

Truck broke down while on a trip due to a recall . These guys went above and beyond to not only get the truck fixed as quickly as possible but to make sure it was fixed at no cost to us . Thank you

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Google Jun 8, 2024

I called on Wednesday, booked an appointment for Thursday at 1:00pm for a lifetime warranty inspection and an oil change. I was out the door by 2:00pm with everything completed plus an air filter and a car wash. Everybody was helpful, professional, and friendly. I drove from Denver because of long wait times and poor service at Denver dealerships and I am glad I did, and I will make the drive from now on. The communication and stress reduction make it worth the trip and the super nice people are icing on the cake. Thank you for the great service!

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Facebook Jun 7, 2024

⭐️⭐️⭐️⭐️⭐️ I called on Wednesday, booked an appointment for Thursday at 1:00pm for a lifetime warranty inspection and an oil change. I was out the door by 2:00pm with everything completed plus an air filter and a car wash. Everybody was helpful, professional, and friendly. I drove from Denver because of long wait times and poor service at Denver dealerships and I am glad I did, and I will make the drive from now on. The communication and stress reduction make it worth the trip and the super nice people are icing on the cake. Thank you for the great service!

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DealerRater Jun 7, 2024

Easy to deal with and straight forward. Shelby was great to deal with passed on information to keep me updated.

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Google Jun 7, 2024

They are always willing to go the extra mile

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Google May 31, 2024

They got my car in found out what was wrong and have ordered parts. I should be taking it back in about two weeks from now for the repairs.

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DealerRater May 28, 2024

I called and made an appointment with Tanner. He gave me 3 options of tires. .y appointment went smoothly. Shelby came and checked on me because my appointment went into the lunch hour. He offered to take me to one of the local restaurants. They finished my Dodge when promised.

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DealerRater May 25, 2024

I drive from Colorado Springs to get work done at Transwest because the customer service in the service dept can’t be beat. Shelby is an amazing manager due to the top notch customer service he provides and his expertise as a maintainer helps me know he’ll always give the best advice. Tanner is super friendly and goes out of his way to make sure customers get what they need. All of the staff provide friendly interactions while waiting for service to be completed. I always have a great experience at Transwest!

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Google May 19, 2024

I work for the local ambulance service and the service center closed while I was on a call. They meant me after hours to get me my keys and into my vehicle to go home. They went above and beyond and I can’t thank them enough. The customer service is amazing. I don’t go anywhere else!

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DealerRater May 18, 2024

Easy and straight forward to deal with. Highly recommend. Great sales department and finance manager. AAA+

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DealerRater May 14, 2024

Great place to do business and will buy there again . Very happy with our purchase and Jessica was a great sales person

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DealerRater May 13, 2024

The people at TransWest are super kind and efficient! We are lucky to have this business in our little community.

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Google May 13, 2024

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DealerRater May 9, 2024

I had a great experience buying my new vehicle at Transwest. Jessica and Scott really dove into helping me find what I wanted that fit my needs and requests. All of the staff is very friendly and courteous. I appreciated Jessica staying in touch with me during the whole process. Thank you both so very much for making my experience calm and collected.

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DealerRater Apr 27, 2024

EXTREMELY HAPPY. Jessica was so helpful and made us feel very comfortable. She's the sweetest. I highly recommend her and Transwest. Scott was also amazing( I think that was his name)

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Google Apr 26, 2024

Great place. Friendly and knowledgeable staff. Definitely would recommend.

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DealerRater Apr 20, 2024

Everyone in the service department is very good!! I'm always well taken care of, and my vehicle is road ready!! Thank you Transwest staff!!

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DealerRater Apr 18, 2024

Everyone treated me with respect!! Loved it! Will definitely use this dealership in the future.

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Google Apr 13, 2024

Just an amazing day buying a used Dodge Ram from these very fine people. Shayla Strode and Scott Hughes saved us thousands. Had been looking for weeks finding nothing but dirty, used high mileage trucks. Save yourselves the stress and check these guys out at Transwest.

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DealerRater Apr 12, 2024

Very good service, appreciate their efforts. They were willing to do more work even though I just scheduled an oil change.

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Google Apr 11, 2024

Scheduling was easy and work was done in a timely manner.

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Google Apr 11, 2024

Very friendly! Fast service

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Google Apr 8, 2024

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DealerRater Apr 1, 2024

everybody in the service dept. went above to make sure all went the best it possibly could.

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DealerRater Mar 31, 2024

They were very friendly! Thank you for helping me out and getting me back on the road!

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Google Mar 30, 2024

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DealerRater Mar 25, 2024

Justin and Tanner were friendly and took great care of our service appointment. Any other staff I encountered all greeted me - nice experience!

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DealerRater Mar 23, 2024

Great service and sales staff. They have been doing my service for the last five years so I turned to them when I needed a new truck and they treated me right all through the deal.

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DealerRater Mar 23, 2024

Fast and friendly service, nice people, clean facility. I like the email reminders and confirmations.

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Google Mar 22, 2024

The service team and managers are amazing down here. Quick turn around times and top quality service

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Google Mar 18, 2024

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DealerRater Mar 12, 2024

The people at transwest are friendly. They got me in my car fast and I just love my new car.

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Google Mar 12, 2024

Had a great experience with my Jeep in the shop. Shelby was great to work with

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DealerRater Mar 9, 2024

Jessica and Scott were extremely helpful and we walked out of your dealership with a positive attitude. Other dealerships should try to imitate Transwestern! There was no hard selling which was terrific. Scott and Jessica were patient and knowledgeable. I’d buy a car from them again!

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DealerRater Mar 8, 2024

This was the very best experience we’ve ever had with purchasing a motor vehicle. Forthright, friendly and without smarminess or pressure. Both Jessica and Scott were wonderful to deal with and a credit to the company that they work for. If all car dealers were like this the world would be a better place! Many thanks to them!

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DealerRater Mar 8, 2024

The people at Tans West seem reliable and straightforward. Transparent estimates with helpful recommendations and fair pricing.

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Google Mar 8, 2024

Service Manager Shelby and his staff were on top of a repair and demonstrated great customer service during my recall repair. From start to finish every staff member in the building were kind and did not let me sit long without asking if I needed anything or if they could start a pot of coffee etc. Great experience and will definitely pass the word along!

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Google Mar 2, 2024

Great job as always.

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DealerRater Feb 29, 2024

This dealership has never failed to provide excellent service. I have nothing but good things to say. From addressing my problems in a timely manner to returning my truck cleaner than I brought it in. They never fail to impress

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DealerRater Feb 29, 2024

Nice place to do business. I was introduced to staff members from each department in the company and each of them answered questions and made me think I’d be doing business there again next time.

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Google Feb 29, 2024

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DealerRater Feb 29, 2024

They have always taken good care of me when I visit the dealership and always provide top notch service.

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DealerRater Feb 27, 2024

Jose was very knowledgeable and completely helped explain the repairs to my wife’s Cadillac. Awesome experience.

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Google Feb 14, 2024

Shelby and Jesus always take excellent care of my Ram. Everything I have done with Transwest has been outstanding!

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DealerRater Feb 13, 2024

Service was great and the service manager was great to work with. The vehicle was washed after service was completed.

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Google Feb 12, 2024

Fast and friendly service as always, even though they were short-handed.

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DealerRater Feb 6, 2024

My only Critique on Justin was that he was hard to reach. I tried calling several times and could not reach him. Overall, my experience was excellent, and I feel lucky to have broken down where I did. No one ever wants to have mechanical issues, but a good experience with professional service providers makes a bad situation so much easier. I would suggest that you start offering loaner vehicles or shop rentals to customers who are stranded in a hotel for 3 days with no transportation. That would have really made the situation that much more pleasant. The service Manager ...

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DealerRater Feb 4, 2024

Excellent service as always! I just wish they would have washed my jeep after they were done.

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Google Feb 4, 2024

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Google Feb 1, 2024

Great experience. Fast service and very friendly staff

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Google Jan 19, 2024

Justin was professional and speedy!

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Google Jan 14, 2024

They were nice and told us what was wrong and fix it with no problem

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Google Jan 14, 2024

Very professional and courteous staff. I didn't have to wait for my appointment and work was performed as promised.

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Facebook Jan 5, 2024

Our RAM 3500 had DEF system issues on a trip back to Texas which caused it to countdown into limp mode. Shelby in the in the service dept was super helpful and got us back on the road. Without his help we would have been stranded for what could have been days or more. My wife and I are very appreciative of the service he and his team gave us. Highly recommend them.

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Google Dec 27, 2023

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DealerRater Dec 18, 2023

Great customer service in all departments with a very friendly and helpful staff. Would highly recommend!

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Google Dec 17, 2023

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DealerRater Dec 16, 2023

I called and talked to Shelby, he got my truck in the next morning, it was fixed and I was on my way by 2pm same day, this is unheard of for a dealership. Shelby kept me informed throughout the day and helped me make a decision based on his experience. I believe that dealership prices are outrageous, but he went over and above, even called me the next day to check on everything.

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Google Dec 14, 2023

Always helpful!

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Google Dec 9, 2023

I forgot my appointment until it was time to be there. When I called them, they said they were running behind and had me come in later that day, which really helped me out.

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Google Dec 8, 2023

Great service from Shelby and his crew.

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DealerRater Dec 7, 2023

I was traveling through and had a check engine light with repeated limp mode activation. They found an air cleaner to turbo hose had torn. They had it in stock and were able to get me back on the road quickly! Excellent service!

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DealerRater Dec 7, 2023

good service, a bit slow but good. 1day wait on parts8 day to do the work

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Google Dec 6, 2023

Shelby was professional and a great communicator. He specifically asked about the car needs and services I wanted. My vehicle was clean and well taken care of. I highly recommend Shelby!

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DealerRater Dec 6, 2023

Excellent service and scheduling!!!! They accommodated the timeline I had for getting the service done without any issues.

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Facebook Dec 1, 2023

👍Worked Justin Bruno at Transwest Chrysler Dodge Jeep Ram! He was TOTALLY professional, efficient, very concientious of my time and of what I needed!!! Hats off! Great Job!

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DealerRater Nov 22, 2023

First time dealing with a big dealer ship for getting tires. Very friendly and clean.

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Google Nov 19, 2023

Very professional and knowledgeable. We'll worth the 1 1/2 hr drive

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Google Nov 18, 2023

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Google Nov 17, 2023

Had the truck in for work and oil change front brakes and tire rotation and replace a over speed turbo sensor, fuel filters work was done and truck running well.

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Google Nov 14, 2023

Driving home from Denver to Limon last week, I could not get my cab lights to turn off. My truck had been through a full service car wash and I imagine one of the service people had done something to turn them on. I tried everything I knew to do, but had no luck turning them off, so I called Transwest Dodge for some help, as it was about to get dark. I knew it could be dangerous to drive all the way home in the dark with cab lights on. Shelby, the new service manager, called me even though ...

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DealerRater Nov 11, 2023

Service is always courteous, and friendly and work is done quickly and right the first time.

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